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When a customer receives a product or service he/she should check and recheck the product properly. If he/she finds any defect in the product or service he/she may not receive the product or service. After receiving the product or service if the product or service does not work properly as mentioned on the website he/she must claim it to Albeen.com hotline or via [email protected] within 48 hours from the time of receiving. All kinds of delivery charges will be paid by Albeen.com.
N.B. Albeen.com needs to communicate with customers to talk about the complaint. So, customers' phone number should remain active.
Generally, we allow replacing if there is any defect or mismatch of products or services according to our commitment. Refund is allowed if the products are unavailable or if the service is not satisfactory to the customers. Albeen.com allows refund only in case of electronic payment.